- Gross and Net additions to Customer base
- Geographical Trend
- Sales head, Distributor level, Retailer level acquisitions and Performance
- POS level acquisitions trend and performance
- Customer Churn
- MNP Opt-in and Opt-out analysis
TELECOMMUNICATIONS SOLUTIONS
Telecommunications
The solutions we offer for the Telecommunications industry
Data Pipelines for the Telecommunications Industry
Edgematics has implemented successful data pipeline projects for numerous clients in the telecommunications industry – integrating data from multiple sources to gain business insights for competitive advantage.
Data Models and Templates
for the Telecommunications Industry
Edgematics has developed several data models and templates for the telecommunications industry – eliminating the complexities and effort required from the client-side. Get in touch with us to learn more.
Subscriber Life Time Value
Digital Application Performance
Subscriber Acquisition
Subscriber Life Cycle
Subscriber Usage
Data Monetization Use Cases
for the Telecommunications Industry
Finding, implementing and analyzing the right use case is instrumental to effectively monetize your organization’s data. Edgematics has built several use cases that can be implemented to achieve quick wins and deliver your return on investment.
Subscriber Aquisition
Subscriber Usage
- Competitor traffic analysis
- Upgrade and downgrade products
- Roaming Subscribers: International, National & Local
- Outgoing and Incoming Usage (Local, International)
- 2G, 3G, 4G, 5G Consumptions
- Home and Roaming Location
- Usage and non-usage Subscirber base analysis
- Physical tower consumptions
- Geographical Usage
- Call termination cause analysis
- Total Voice, Data, SMS, VAS Usage Per User
- Total Usage Per User
- Product Usage and best performing products
- App/ Channel Usage: Facebook, Twitter, Youtube, Whatsapp, Instagram, Snapchat, etc.
Subscriber Revenue
- ARPU (Average Revenue Per User)
- Total Usage and Revenue Per User
- Total Voice, Data, SMS, VAS Revenue Per User
- Product Revenue Per User
- Usage and non-usage revenue
- Top Revene generating Nationalities
Subscriber Lifestyle
- Subscriber status lifecycle
- Product lifecycle based on subscriber
- Handset lifecysle of a subscriber
- Network/ Travel path of a subscriber
- SIM card management
Recharge & Bill Payments
- Total Recharges: POS/ Online
- Total Processing Fee
- Top most popular recharge product
- Total commission to partners
- Validity balance analysis
- Deposits
Query, Request, Complaints
- Total request,query,complaint,raised or received on any given day
- Total QRC resolved on any given day
- Total complaints reopened
- Nature of QRC which are repetitive
- Cutomer interaction
- Feedback rate
Customer Value Management
- Total promotions given to subscribers
- Total subscribers adapted to promotions
- Total customer base for promotion
- Average success factor of promotion
- Average cost of promotion
Supporting Telecom companies with world-class technologies and data-driven services.
We have a solution for you.
Vertical and Cross-vertical Analytics Solutions
Developed through years of experience and successful projects.
Browse our Governance Driven Solutions
Browse our Technology Driven Solutions
Book a Discovery Call with Our Data Experts
Our team is equipped with the skills, knowledge and expertise to help you implement the right technology solutions, and business use cases, needed to achieve quick wins and deliver a ROI on your data assets.
